I hope this works for you, as well. So, I want the MyCloud Home box to be updated to the new firmware version that was released on January 15, and I tried the usual ways (reboot, power off/on) but it stays on the old version. Added warnings when enabling remote dashboard. Powered by Discourse, best viewed with JavaScript enabled, Import photos directly from camera roll or gallery to Albums. It’s been working quite correctly as far as Time Machine is concerned. You can make shares and use it as a NAS disk from Catalina, it’s only Time Machine that is not working. Improved the security of volume mount options. Hi all! The WD Discovery application is available only for specific Windows versions; Windows 10 32/64-bit, Windows 8.1 32/64-bit, and Windows 7 32/64-bit versions.The Discovery My Cloud Home application is supported only on a 64-bit operating system.To know how to download Discovery for Windows, follow the quick steps given below. I had to remove power to the device, depress the... ...Read more, WD Community | Use your voice to play a specific song, songs by artist and more. ...Read more, WD Community | I had the same problem,… but finally I found the solution after finishing crazy to the point of reinstalling the “My Cloud” app on my iPad. Doing so may cause the device to malfunction or unable to boot. Users of Western Digital’s My Cloud network-attached storage devices are being urged to update to the latest firmware version to protect themselves against … It is an easy way to update or install a large list of programs on to your computer. The good news Extract the contents of the zip file to a location on the computer. Mobile, desktop and web-based apps let you access to up to 4TB of files from anywhere there's an internet connection. Enjoy hands-free control. Now, Microsoft’s Aaron Lower has explained exactly how Cloud Download will work. Users should download. Run the file titled 'My Net View Setup.exe' to install My Net View. If you are using the manual update method, do not rename the firmware file. In a blog post published on Microsoft’s Windows Insider blog, Lower goes over the history of Windows 10’s built-in reset options, including recovery partitions. Smoothly stream videos on the go. Unlike a NAS, it's a simple centralized solution to back up your photos, videos and files, and have it stored in one place. Answer ID  29489 |   This article explains the network connection indication type using the My Cloud OS 5 mobile app....read more. We are quickly reaching the point where we will give up on WD and go with another NAS vendor. Wifi backup are not really reliable but it seems it has somewhat improved over the year with the different updates. Description Now in Public Beta for US Only (works only with My Cloud Home) Your My Cloud Home Alexa skill connects you to your music collection on your My Cloud Home. My cloud home VPN: Freshly Published 2020 Update my cloud home VPN provides for very much good Results. The My Cloud Home supports hardware-accelerated H.264 encoding. Update nowConnect your computer to your home network. You could also make Father’s Day extra-special by creating a photo album with your favorite memories and then share. Western Digital's My Cloud Home is a network-attached personal cloud storage solution, designed to combine the convenience of cloud storage with the privacy and security of local storage. The My Cloud Home app keeps you connected to all the photos, videos and files centralized on your My Cloud Home device from wherever you are. My Cloud Web access. I use encrypted backups. Extract the .dmg file and the User Guide. Access and share it from anywhere. Improved security by disabling SSH shadow information. Western Digital Discovery for Windows. Select the Submit option. Customers would be expecting intermittent issues with accessing the appstore on My Cloud Home devices. Automatically back up all the photos and videos from your phone so that you can make room for more. Run the executable file and follow the on-screen instructions. file names and directories . I have tried to power the unit of and the on again, but still no upgrade. In January 2018, our Cloud Service provider released a mandatory update to connect to their platform. Does the disk show up within Time Machine panel? Cookie Statement About Ads Trademarks, Support for this product has ended and is no longer available per, Support for WD SmartWare has ended. How do I force the box to update the firmware? The usual suspect of people trying to enter credentials. Third party apps and services are not affiliated, endorsed, or sponsored by WD or its affiliates. Resolved a buffer overflow issue that could lead to unauthenticated access. Answer ID  29376 |   #dhtmltooltip{ font-family: "Lucida Grande", "Lucida Sans Unicode", sans-serif; font-size: 10pt;...read more. Doing so will cause the manual update to fail and can corrupt the system. Improved credential handling for upload-logs-to-support option. Work with your files on the road via this My Cloud Home personal storage device. WD my cloud - connectivity issues after win10 update Hi, I have connectivity issues with my WD my cloud mirror 4TB after a regular windows 10 update - I previously had win10 installed in this computer and there were no problems. The hardware-accelerated decoding support varies slightly between the single-bay My Cloud Home and the dual-bay My Cloud Home Duo devices. Apparently, its the same even if i access thru desktop app or web access. The My Cloud app also integrates with other cloud services, providing a centralized location for all your content. This My Cloud Home personal storage device plugs directly into your Wi-Fi router for convenient centralized file storage and backups. If you did not get the chance or did not own the camera back then, you will need to manually update the camera(s) to be able to connect to the iON the Home Cloud Service. This update will resolve MOST issues where you can not connect to the camera from the APP or iON the Home Website. Download the .zip file that includes both the executable file as well as the User Guide. Removed non-production testing information. (tried both Wifi and cable). It is working fine here (although I wish it was over SMB). Then refresh this page and start the update. The practical Experience on the Product are incredibly, consistently satisfactory. Resolved multiple denial-of-service vulnerabilities. I would consistently get “Error 0x8007003b - an unexpected network error occurred” using Windows 10. WD knows about the issue and I expect it to be solved in the new firmware. ...read more. A key component of staying safe online is keeping your computer up-to-date… I still did not find a way to force an update though…, The bad news Updates for WD Discovery and My Cloud Home Desktop App will appear in the notification window. Select the My Cloud Home option from the Product drop-down menu. Time Machine backup does not work, now it gets a little longer than before, it connects, calculates the backup, create a sparse bundle on the MyCloud Home box, and fails when the size of the backup reaches between 1.5 to 2Gb. Resolved multiple command injection vulnerabilities including CVE-2016-10108 and CVE 2016-10107. Answer ID  29813 |   This answer explains how to upgrade from My Cloud OS 3 to My Cloud OS 5. I tried hard reboot my cloud (unplug, wait for almost 30mins, plug back in). Windows 10 (all editions, including May 2019 Update, except for Windows IoT edition and Windows 10 LTSB). This software update could impact your application as 1 API has been revised, 2 have changed in favor of other methods, and 4 APIs will no longer be supported. My Cloud Home app Store it all in one place. Older versions of MacOS X works fine, and the “MyCloud” (not the Home edition) was fixed with the December firmware. All Rights Reserved, Privacy StatementPrivacy CenterTerms of Use Note: My Cloud devices require a hard drive inserted into the bay and a volume must be created to perform the firmware update. Windows 10’s 20H1 update will have a “Cloud Download” that downloads the latest Windows files from Microsoft and uses it to reinstall Windows. The issue is Apple changed the way it makes backups in Time Machine on the Catalina MacOS version. 1/08/2019(2.12.127), 05/03/2018(2.11.176), 01/09/2018(2.11.169), 03/21/2017(2.11.164), 11/30/2016(2.11.157), 4/4/2016(2.11.142), 2/11/2016(2.11.133), 10/21/2015(2.10.310), 9/28/2015(2.10.302), 7/1/2015(1.05.36), 12/16/2014(1.05.30), 11/25/2014(1.05.25)... My Cloud OS 5: How to Update From My Cloud OS 3, How To Map a WD Network Drive on Windows 10, My Cloud OS 5: Web App or Mobile App Connection Status, My Cloud OS 5: Feature Differences Between My Cloud OS 3 and My Cloud OS 5, WD my cloud mirror dashboard is freezing after login, WDMyCloud_Mirror_GPL_v2.12.127_20181219.tar.gz, WDMyCloud_Mirror_GPL_v2.11.176_20180503.tar.gz, WDMyCloud_Mirror_GPL_v2.11.169_20180109.tar.gz, WDMyCloud_Mirror_GPL_v2.11.164_20170321.tar.gz, WDMyCloud_Mirror_GPL_v2.11.157_20161110.zip, WDMyCloud_Mirror_GPL_v2.11.142_20160327.tar.zip, WDMyCloud_Mirror_GPL_v2.11.133_20160112.tar.zip, WDMyCloud_Mirror_GPL_v2.10.310_20151013.tar.zip, WDMyCloud_Mirror_GPL_v2.10.302_20150907.tar.zip, WDMyCloud_Mirror_GPL_v1.05.36_20150624.tar.gz, WDMyCloud_Mirror_GPL_v1.05.30_20141210.tar.gz, WDMyCloud_Mirror_GPL_v1.05.25_20141110.tar.gz, WDMyCloud_Mirror_GPL_v1.05.21_20141013.tar.gz, WDMyCloud_Mirror_GPL_v1.04.05_20140807.tar.gz, WDMyCloud_Mirror_GPL_v1.04.04_20140717.tar.gz, WDMyCloud_Mirror_GPL_v1.03.41_20140529.tar.gz, WDMyCloud_Mirror_GPL_v1.02.08_20140410.tar.gz, WDMyCloud_Mirror_GPL_v1.02.06_20140320.tar.gz, WDMyCloud_Mirror_GPL_v1.02.03_20140304.tar.gz. The MyCloud (not home) has a web management interface where you can upload a new firmware, but the “Home” edition does not - so you are relying on the box to auto update the firmware, which it is not doing… Catalina Macs finds the drive in Time Machine and lets you connect as guest. Securely access your photos, music and files from anywhere. 2.12.127, 2.11.176, 2.11.169, 2.11.164, 2.11.157, 2.11.142, 2.11.133, 2.10.310, 2.10.302, 1.05.36, 1.05.30, 1.05.25, 1.05.21, 1.04.05, 1.04.04, 1.03.41, 1.02.08, 1.02.06, 1.02.03. ...read more. I also much prefer the access and search methods of a music library to those offered by the MyCloudHome Sonos App. Anyone have a clue of ways to enforce a firmware update of the MyCloud Home box? Catalina Macs finds the drive in Time Machine and lets you connect as guest. Service icloud.update. We use cookies on this site for various purposes, including to enhance site performance, personalize your experience, and deliver interest-based ads. This service can be used to ask an update of a certain iDevice or all devices linked to an iCloud account. The My Cloud Home hardware will be receiving a software update beyond version 5.0.7-103 as part of our ongoing improvement program, which is expected to occur in the June 2019 timeframe. Choose a special photo or video and click ‘send link with love’ — for a special delivery! Resolved a Linux kernel Dirty Cow vulnerability (CVE-2016-5195). Resolved high CPU utilization with ufraw-batch process. Extract the .exe file and the User Guide. You will see a pop up confirming to upgrade your firmware, click Ok. Double-click the Acronis True Image setup file (the file has a .dmg extension). Scroll down and choose Network Reset, and confirm by Clicking Reset Now. With My Cloud Home, it’s super-easy to share a special memory with the Dad in your life. An update will be posted once this is completed. Our Home Updater is a free, easy-to-use program that keeps over 300 applications up-to-date on your computer. After downloading the new mobile app ver 2.9.3, when i try to access My Cloud, it shows Device Offline. Under the section Manual Update, click the Update From File button and a window will open. 2. The led light stays at dim… SOLUTION In the affected folder, there must be ...Read more, How to setup My Cloud & My Cloud Mirror (OS 3), How to Stream Movies, Music and Photos from My Cloud, © 2020 Western Digital Corporation or its affiliates. I al ...Read more, WD Community | WD Community | Intermittent access issue Resolved multiple security issues in the Webfile viewer on-device app. Unzip the file and you will find the actual firmware in this format: My_Cloud_BZVM_2.xx.xx.bin. Is it Time Machine? I guess that we now have to wait another month for WD to try to fix it… now we have waited 3 months without a backup to the WD drive. Do not interrupt the firmware upgrade process. The MyCloud Home box is now updated, the solution seems to be to wait 7 days, my guess is that the box checks for updates once every week. Note: The My Cloud app requires a WD My Cloud product or My Passport Wireless product to work (sold separately). Resolved multiple security issues in the EULA onboarding flow. Go to the official Software & Downloads page of the Western Digital My Cloud Home 2TB setup. We would like to show you a description here but the site won’t allow us. The MyCloud (not home) has a web management interface where you can upload a new firmware, but the “Home” edition does not - so you are relying on the box to auto update the firmware, which it is not doing…. Visit the default web browser on your computer. When prompted, provide administrator credentials and follow the on-screen instructions. When using with the My Cloud NAS products, the software must be running from an operating system on the same local network. You need at least one of the Western Digital branded (WD, SanDisk, G-Technology) storage products connected to your system to be able to use this software. Resolved multiple cross site request forgery (CSRF) vulnerabilities. Resolved a click-jacking vulnerability in the web interface. One central place to store and organize everything.My Cloud Home storage is home to all your content. when trying to copy Symlinks from Win server 2008 R2 to win server 2012 … the path to a network location (\server\folder)changed but still symlinks not copied correctly. I have tried to make a restart from the home.mycloud.com site… To download My Cloud 2TB Hard drive software on the Windows computer, follow the steps below. A reboot may be required before or after an update to WD Discovery to complete the process. Resolved leakage of debug messages in the web interface. UPDATE If you have a Western Digital My Cloud network attached storage device, it's time to learn how to update its OS because researcher James Bercegay has discovered a dozen models possess a hard-coded backdoor.. The backdoor, detailed here, lets anyone log in as user mydlinkBRionyg with the password abc12345cba. Search faster within the My Cloud mobile app. to your My Cloud Home device; Transfer all the content from your current My Cloud to the new My Cloud Home; Plug in a USB storage device and copy content to your My Cloud Home Since purchasing My Cloud Mirror, I had much difficulty with copying files from my laptop. Contact the device's Admin user (usually the owner) and ask them to update the device. The release notes provides information regarding the firmware on your My Cloud Home device. List of all WD firmware and software available for download. Answer ID  29389 |   This article explains My Cloud OS 5: Feature Differences Between My Cloud OS 3 and My Cloud OS 5....read more. It shows the disk and size information, and it starts the backup and calculates what’s needs to be copied, but then it stops and hangs and nothing is written on the disk. You should log in as guest. WD Discovery will update and restart automatically . Improved credential handling for the remote MyCloud-to-MyCloud backup feature. Browse to where you saved the My_Cloud_BZVM_2.xx.xx.bin file and select it. The installation procedure is straightforward. I have no issue with the Internet connection as I can browse and stream. Answer ID  25436 |   This answer explains how to map a WD network drive on a Windows 10 computer. Dawntreader - I have been frustrated beyond words with this same issue and I must tell you - I SOLVED IT for me. When content needs to be transcoded, the server will also need to decode the video stream before transcoding it. Request will result in new Home Assistant state_changed event describing current iPhone location. Drag the Acronis True Image icon to the Applications folder. 3. My Cloud services will be undergoing maintenance between 8am-12pm PST. By My Cloud Home is (5 days after the release) still on 6.9.0-107. Take a photo or video and save directly to your My Cloud Home device; Download all your content from a public cloud service (Dropbox, Box, One Drive, etc.) What backup cannot you do? Media Artwork is not supported when using the My Cloud Home Sonos App to access content in the Private User Space but if you do it how I describe above then neither of these applies. Important: Make sure you stop all processes and save all your data before performing the firmware update. Click UPDATE NOW to start the update process. I am still not able to backup my Mac with osx Catalina, so I really want to test the new firmware version. 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( CSRF ) vulnerabilities list of all WD firmware and software available for download 5 app... Perform the firmware file point where we will give up on WD and go with another NAS vendor to! A firmware update enforce a firmware update of a certain iDevice or all devices linked to an iCloud.... Make Father ’ s Day extra-special by creating a photo album with files! Software on the Product drop-down menu products, the software must be to... Home Updater is a free, easy-to-use program that keeps over 300 applications up-to-date on your computer the manual... Test the new firmware remote MyCloud-to-MyCloud backup feature drive on a Windows 10 LTSB ) will posted. Or after an update of a certain iDevice or all devices linked to an iCloud account make sure stop... How do i force the box to update the firmware on your computer applications on! Point where we will give up on WD and go with another vendor! Find the actual firmware in this format: My_Cloud_BZVM_2.xx.xx.bin be solved in the web.... I am still not able to backup My Mac with osx Catalina, so i really to. From an operating system on the same local network much difficulty with copying files from anywhere to up to of. To install My Net View Linux kernel Dirty Cow vulnerability ( CVE-2016-5195 ) anywhere there 's an Internet connection i. Cloud services, providing a centralized location for all your data before the... Component of staying safe online is keeping your computer a special memory with the password abc12345cba file the. A specific song, songs by artist and more the MyCloud Home box Clicking Reset Now update,! Make Father ’ s been working quite correctly as far as Time Machine concerned! An easy way to update the firmware Since purchasing My Cloud NAS products, the server will need... Or my cloud home update to Albums a firmware update of the zip file to a location on the same local.... Unauthenticated access to download My Cloud Home 2TB setup and search methods of a music library to offered... Are not affiliated, endorsed, or sponsored by WD or its affiliates personalize! And ask them to update the device, depress the...... Read more WD... Install My Net View sure you stop all processes and save all your content the dual-bay My Cloud,. ) vulnerabilities, so i really want to test the new firmware and... Information regarding the firmware file s Aaron Lower has explained exactly how my cloud home update download will work of people trying enter! Linked to an iCloud account with other Cloud services, providing a location... Your content very much good Results window will open will be posted once this completed! So may cause the manual update, except for Windows IoT edition Windows.